Privacy Policy

Effective Date: September 2026

Buddha Holidays Tours & Travel Pvt. Ltd. (“Buddha Holidays”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose your information when you use our website or travel services.

1. Information We Collect

We may collect information necessary to provide our services, including:

Name, title, date of birth and nationality
Contact and address details
Passport and travel information
Booking and itinerary details
Payment and billing information
Dietary or other travel-related requirements
Information voluntarily provided through forms, bookings, enquiries, promotions or newsletters
IP address, cookies and website usage information

We may also collect sensitive information, such as health or other personal information, where it is necessary for providing requested travel services.

2. How We Use Your Information

We use your information to:

Process and manage travel bookings and payments
Arrange flights, hotels, tours, transportation and other requested services
Communicate with you regarding your bookings and enquiries
Provide customer support
Improve our website, products and services
Send promotional or marketing communications where permitted
Maintain website security and analyse website usage
Comply with applicable legal and regulatory requirements

3. Disclosure of Information

We do not sell your personal information.

We may share necessary information with trusted third parties, including airlines, hotels, tour operators, transportation providers, insurance providers, payment providers and other travel-service partners, solely to provide the services you request.

Information may also be disclosed to our parent/affiliated companies or government and law-enforcement authorities where required or permitted by law.

Some service providers may be located outside Nepal. By using our services, you acknowledge that your information may be transferred to such providers when necessary to fulfil your travel arrangements.

4. Protection of Your Information

We take reasonable administrative, technical and organisational measures to protect personal information from unauthorised access, misuse, loss, alteration or disclosure. These measures may include secure networks, access controls, passwords, encryption, firewalls and other appropriate security practices.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

5. Marketing Communications

You may unsubscribe from promotional communications at any time by using the unsubscribe option provided in our communications or by contacting us directly.

6. Access and Correction

You may request access to or correction of personal information we hold about you. Requests can be made using the contact details provided below.

7. Cookies

Our website may use cookies and similar technologies to improve website functionality, user experience, security and analytics. You can manage or disable cookies through your browser settings; however, some website features may not function properly as a result.

8. Third-Party Websites

Our website may contain links to third-party websites. Buddha Holidays is not responsible for the privacy practices, content or security of external websites. We recommend reviewing their privacy policies before providing personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, and the updated policy will apply from the date of publication.

10. Complaints and Contact

If you have any questions, concerns or complaints regarding the handling of your personal information, please contact us:

Buddha Holidays Tours & Travel Pvt. Ltd.
Jawalakhel, Lalitpur-4, Nepal
Email: holidays@buddhaair.com
Website: holidays.buddhaair.com

We will review and respond to privacy-related requests and complaints within a reasonable period.